FAQ
Shipping & Delivery
How quickly will my Tivoriax order arrive? We know your little ones are growing fast and can't wait for their new outfits! We offer three reliable shipping methods across the United States:
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Express Shipping (3-6 business days): $20.00 – Perfect for upcoming birthdays, holidays, or last-minute surprises.
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Standard Shipping (7-14 business days): $10.00 – Our most balanced and popular delivery choice.
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Free Shipping (7-14 business days): $0.00 – Enjoy premium kidswear with zero shipping cost on qualifying orders.
Can I track my order? Absolutely. Once your order is processed and shipped, you will receive an email with a tracking number so you can follow the package’s journey right to your door.
Sizing & Care
How do I find the right size for my child? Kids grow at their own pace! We provide a detailed Size Chart on every product page, including height and weight recommendations. If your child is between sizes, we generally recommend sizing up for a more comfortable and longer-lasting fit.
How should I wash Tivoriax clothes? Our clothes are made for real life. For best results, we recommend machine washing cold with like colors and tumble drying on low. To prevent shrinkage of our natural cotton items, line drying is always a great option.
Are your fabrics safe for babies? Yes. Safety is our top priority. All our fabrics are tested for softness and are free from harsh chemicals or dyes that could irritate young skin.
Returns & Satisfaction
What is your return policy? We want you and your little one to love our clothes! We accept returns on unworn, unwashed items with original tags attached within 30 days of delivery.